tricia.Atlas
May 29, 2026
"Support actually came through"
I had a minor issue with my order and, i wasn’t expecting much. But customer service got back to me quickly and sorted it out without making it a whole thing. I’m still taking off one star because there was a bit of a wait, but credit where it’s due, they handled it well
Eleanor-trible
May 21, 2026
"The cheesecake tasted decent, but the..."
The cheesecake tasted decent, but the texture was a little dry, which makes a big difference with cheesecake. It wasn’t bad by any means, but it also wasn’t anything I’d go out of my way to get again.
Leonard-walter
May 01, 2026
"I guess I’m used to places giving smaller..."
I guess I’m used to places giving smaller slices, so I assumed these would be about the same, but they were actually really good sized. The portions were big, more than I expected
catherine1992
April 23, 2026
"Box was smashed when it arrived"
I ordered this for the weekend, and when it showed up yesterday the box was already banged up. The packaging didn’t feel sturdy enough, so the Cheesecake.com had shifted around and gotten messy by the time I opened it. It still tasted fine, but the presentation was definitely disappointing
"Felt like a bit of a bait and switch"
I ordered this thinking it would make a nice gift, but it arrived late and really didn’t look gift-ready at all. The photos made it seem much nicer and more put together, so opening it felt like a bit of a bait and switch. I ended up not feeling comfortable giving it as the gift I had planned.
BrandonBrown
March 21, 2026
"Really nice texture, honestly"
I ordered one from Cheesecake.com for something we had going on, and the texture was actually really good. It was creamy without being too soft, and the crust stayed firm but not dry. Even after sitting in the fridge, it didn’t get watery or weird, which I’ve had happen with other cheesecakes. Cut clean too. I’d probably order it again.
david.Mesiti
March 15, 2026
"Showed up fast"
Ordered a cheesecake for the weekend. thought it might cut it close, but it got here quicker than expected. Box was still cold, too, which was a relief. Cheesecake made it just fine. Only thing was the tracking. Kinda wish it updated more clearly along the way.
ErnestineBayers_28
February 15, 2026
"Ordering was a bit of a hassle"
I’ll admit the cake turned out fine in the end, but getting it ordered was annoying. The website kept lagging when I got to checkout, and my coupon wouldn’t go through, which was frustrating. I guess it worked out since the cake was okay, but I’m not exactly thrilled about the whole ordering process.
hello_thomas802
February 13, 2026
"Not as fresh as I hoped"
I ordered from cheesecake.com for a small family get-together, it was underwhelming. It arrived cold, so that part was fine, but it just didn’t taste that fresh. The edges were a little dry, like it had been sitting around longer than it should’ve. The flavor itself wasn’t bad, but for the price, I expected better. I also reached out and got one of those canned “sorry for the inconvenience” type replies, which somehow made it more annoying. Maybe I just got a bad one, but I don’t think I’d order again.
David.manson
February 04, 2026
"Order was correct and hassle-free"
I always make sure to double-check my orders just in case, but everything came exactly as I picked it. No missing items, no mix-ups, and no issues on my end
don_Price98
January 31, 2026
"Surprisingly fancy for a delivered cheesecake"
The cheesecake looked really nice when it showed up, which was a pleasant surprise because I was fully prepared for it to arrive looking like it had survived a small natural disaster. The toppings were placed neatly, the whole thing looked clean, and even the box was in decent shape. One side had a little smudge, but nothing dramatic. Still looked good enough to put out for guests and pretend I made an effort.
NicoleHubbard_89
January 20, 2026
"Absolutely delicious cheesecake, just a little on the sweet side"
I tried the classic cheesecake and I’m not even slightly exaggerating when I say it was seriously good. It tasted super fresh, the flavor was rich, and the texture was perfectly smooth. The crust was really nice too. It was definitely a bit sweeter than I usually go for, but i still enjoyed every bite...
hello_james479
January 19, 2026
"I ordered this cheesecake for a family..."
I ordered this cheesecake for a family dinner and everyone seemed to enjoy it. It wasn’t the absolute cheapest option, but the size and flavor made it feel like a fair deal. Delivery went smoothly too, which I appreciated. I’d definitely consider getting it again for a birthday or another get-together.
rosetta1987
January 08, 2026
"Wish they had more interesting flavors"
I thought cheesecake.com would have a huge lineup of flavors, so I was kind of excited to browse. But once I got on there, it was mostly the usual plain, strawberry, chocolate type stuff. I mean, it’s a whole site for cheesecake… come on, give me something a little more fun.
The cheesecake itself was fine, not bad at all, but the lack of variety really threw me off. At first I was like, okay, maybe it’ll still be worth it, but no, the more I thought about it, the more annoyed I got. I probably wouldn’t order again unless they add some more creative options
Genevieve-beasley
December 11, 2025
"Showed up right on time"
The delivery arrived exactly when I was expecting it, which made me feel a little relieved because I remember waiting around for packages in the past and getting frustrated when they didn’t show. The box was in good shape too. Simple, smooth experience, I’d definitely use them again
JaimeTasker_06
December 10, 2025
"Refund was surprisingly easy"
I kind of assumed the refund process would be a hassle, since that’s usually how these things go, but it was actually really simple. Got my money back quickly and didn’t have to deal with any headaches.